"BLIND BOX" is a type of sealed packaging that keeps what's inside a mystery until you open it.

If you order a "Set of 12 Boxes", you will receive a set of 12 figures in 12 different designs.

Besides "basic" figures, some figures are rarer to find, which we call "SECRET".

Note: If you buy a set and get a "secret" in the series, one "basic" figure will be replaced randomly.

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By creating an account on au.popmart.com, you become our membership(and get a $5 coupon).

You earn 1 point for every $1 you spend if you are one of our members.

You can redeem points for coupons.

No, I'm afraid the membership program only applies to our online shop (au.popmart.com).

The membership points will be added to your account once the order is fulfilled.

You can visit au.popmart.com/membership to check your points after your order is shipped.

Currently we are shipping all our orders from our warehouse in Sydney.

We are doing our best to provide more options like local pick-up, and we will update it when we are ready.

We offer Express Shipping, with a charge of $14.99 on orders under $69, $8.99 under $149,

and free shipping on orders above $149.

For more details please click here.

Confirmed orders are usually processed within 2 business days.

Once your order is ready to ship, you'll receive the notification via email.

Sorry that we are shipping orders to Australian addresses ONLY.

We accept returns and will provide replacements or refunds for items that arrived damaged.

Please contact us within 3 days after receiving it.

For more details about return policy, check out this page.

Sorry that we are unable to provide returns because of "change of mind".

For more details about return policy, check out this page.